Sales Policy

Effective Date: November 27, 2024

At ToolVetaFox, we are dedicated to providing high-quality products and services. This Sales Policy governs the terms under which our products are sold to customers. By making a purchase from ToolVetaFox, you agree to the terms outlined below.

1. Product Availability

While we make every effort to ensure that our products are in stock, product availability is subject to change without notice. If an item becomes unavailable after you have placed your order, we will contact you immediately to offer an alternative, backorder option, or a full refund. We cannot guarantee that products will remain in stock throughout the order processing period.

2. Order Confirmation

Once you place an order on toolvetafox.com, you will receive an order confirmation email. This email will include a summary of your order details. Please verify that the information is correct. If there are any errors in your order, please contact us as soon as possible to make adjustments before we ship your items.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice. We strive to ensure that our pricing is accurate, but in the event of an error, we will notify you and give you the option to cancel or revise your order.

  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods. All payments are processed securely through our payment gateways.

  • Sales Tax: Sales tax will be applied to orders based on the applicable state or local tax laws. The final tax amount will be displayed during the checkout process.

4. Shipping

  • Processing Time: Orders are processed within 1-2 business days, excluding weekends and holidays. Once processed, the shipment will be sent according to the delivery method selected at checkout.

  • Shipping Fees: Shipping fees are calculated at checkout based on your delivery location and the shipping method you select. Free shipping promotions may apply to certain orders, subject to terms and conditions.

  • International Orders: We currently ship to select international locations. International shipping fees, customs duties, and taxes are the responsibility of the customer. Please check with your local customs office to understand any import restrictions or additional charges that may apply to your order.

5. Delivery

While we aim to deliver your order as quickly as possible, shipping times may vary depending on factors like your location and the delivery method selected. Delivery delays may occur due to unforeseen circumstances, such as severe weather, holidays, or issues with the carrier.

ToolVetaFox is not responsible for delays caused by the shipping carrier or customs processes.

6. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund and Returns Policy. We offer a 30-day return policy for most items, provided they are returned in unused and original condition.

7. Warranty

Some products sold on toolvetafox.com may come with a manufacturer’s warranty. Warranty terms vary depending on the product, and the details are typically included in the product description or packaging.

If you encounter a defect or issue with a product that is under warranty, please contact us immediately, and we will assist you in resolving the issue.

8. Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible. We process orders quickly, so once an order has been shipped, it cannot be canceled. If your order has not yet shipped, we will process the cancellation and issue a full refund.

9. Customer Responsibilities

As a customer, you are responsible for providing accurate shipping information, including a valid shipping address. ToolVetaFox is not responsible for delays or issues arising from incorrect or incomplete shipping information.

10. Limitation of Liability

ToolVetaFox is not liable for any damages, losses, or injuries that occur from the use of our products, except in cases where the law requires otherwise. We encourage customers to follow safety instructions and use the products appropriately.

11. Contact Information

If you have any questions regarding our Sales Policy, please contact us at: